How To Change Address On Shein Order

How to Change Address on Shein Order: A Comprehensive Guide

We all have those moments when we realize we’ve made a mistake. Maybe you accidentally typed in the wrong address when you were ordering your new favorite outfit from Shein, or perhaps you’ve moved and forgotten to update your shipping information. Whatever the reason, there’s no need to panic. Changing your address on a Shein order is actually quite easy.

Contacting Shein Customer Service

If you’ve realized your mistake before your order has shipped, the best way to rectify the situation is to contact Shein customer service. You can do this through the following channels:

  • Live chat: Click on the “Help” icon in the bottom right corner of the Shein website.
  • Email: Send an email to [email protected].

Be sure to include the following information in your message:

  • Your order number
  • The incorrect address
  • The correct address
  • A screenshot of your order confirmation (optional)

Changing Your Address After Your Order Has Shipped

Unfortunately, if your order has already shipped, you won’t be able to change the address directly through Shein. However, there are still a few things you can do:

  • Contact the delivery company: If your order has been shipped via UPS, FedEx, or DHL, you can contact the delivery company directly and request an address change. Note that there may be a fee associated with this service.
  • Request a hold at the post office: If your order is being shipped via USPS, you can request a hold at your local post office. This will prevent the package from being delivered to the incorrect address.
  • Track your order: Once your order has been shipped, you can track its progress on the Shein website or through the delivery company’s website. This will help you keep an eye on its location and make any necessary arrangements.

Updating Your Shein Address for Future Orders

To avoid any future address mishaps, it’s a good idea to update your Shein account with your correct address. You can do this by following these steps:

  1. Log in to your Shein account.
  2. Click on “My Account.”
  3. Select “Addresses.”
  4. Click on “Add a New Address.”
  5. Enter your correct address and click on “Save.”

By following these simple steps, you can ensure that your Shein orders are always delivered to the correct address.

Tips for Preventing Address Errors

To prevent any potential address mix-ups down the road, here are a few tips to keep in mind:

  • Double-check your address before submitting your order. Take a moment to make sure that all of the information is correct, including the street address, city, state, and zip code.
  • Use a trusted address. If you’re not sure about your current address, use an address that you’ve used before for online orders.
  • Consider using a package delivery service. Services like UPS My Choice and FedEx Delivery Manager allow you to manage your deliveries and reroute packages if necessary.


We hope this guide has helped you understand how to change your address on a Shein order. If you have any additional questions, please feel free to contact Shein customer service. Happy shopping!

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