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Introduction
If you are an Amazon Prime user and you are facing issues with sound on your TV, don’t worry. You are not alone. Many users have reported that they are unable to get sound on their TV while streaming Amazon Prime shows or movies. In this article, we will discuss the possible reasons and solutions for this issue.
Check the Volume Settings
The first and foremost thing you should do when you are not getting sound on your TV while streaming Amazon Prime is to check the volume settings. Make sure that the volume is not muted or turned down. If it is, then turn up the volume and check if the sound is working.
Check the Audio Settings
If the volume is not the problem, then check the audio settings of your TV. Make sure that the audio settings are set to the correct input source. For example, if you are using an HDMI cable to connect your TV to the Amazon Prime device, then the audio settings should be set to HDMI.
Restart the Amazon Prime Device
If the above solutions don’t work, then you can try restarting the Amazon Prime device. Simply unplug the device from the power source and wait for a few seconds before plugging it back in. Once the device is restarted, check if the sound is working.
Check the HDMI Cable
If the above solutions don’t work, then check the HDMI cable that is connecting your TV to the Amazon Prime device. Make sure that the cable is not damaged and is properly connected to both the TV and the Amazon Prime device.
Check the Sound Settings of Amazon Prime
If the above solutions don’t work, then check the sound settings of Amazon Prime. Make sure that the sound settings are set to the correct output source. For example, if you are using an HDMI cable to connect your TV to the Amazon Prime device, then the sound settings should be set to HDMI.
Check the Sound Settings of the TV
If the above solutions don’t work, then check the sound settings of your TV. Make sure that the sound settings are set to the correct input source. For example, if you are using an HDMI cable to connect your TV to the Amazon Prime device, then the sound settings should be set to HDMI.
Update the Amazon Prime App
If the above solutions don’t work, then try updating the Amazon Prime app. Sometimes, an outdated app can cause issues with sound. Simply go to the app store and check if there is an update available for the Amazon Prime app.
Reset the Amazon Prime Device
If the above solutions don’t work, then you can try resetting the Amazon Prime device. To do this, go to the settings of the device and look for the option to reset. Once the device is reset, check if the sound is working.
Check the TV Speakers
If the above solutions don’t work, then check the TV speakers. Make sure that the TV speakers are not muted or turned down. If they are, then turn up the volume and check if the sound is working.
Connect to a Different Device
If the above solutions don’t work, then try connecting the Amazon Prime device to a different TV or device. This will help you determine if the issue is with the Amazon Prime device or the TV.
Update the TV Firmware
If the above solutions don’t work, then try updating the firmware of your TV. Sometimes, an outdated firmware can cause issues with sound. Simply go to the settings of your TV and look for the option to update the firmware.
Check the Surround Sound Settings
If the above solutions don’t work, then check the surround sound settings of your TV. Make sure that the surround sound settings are set to the correct input source. For example, if you are using an HDMI cable to connect your TV to the Amazon Prime device, then the surround sound settings should be set to HDMI.
Check the Internet Connection
If the above solutions don’t work, then check the internet connection. Make sure that the internet connection is strong and stable. If the internet connection is weak or unstable, then it can cause issues with sound while streaming Amazon Prime.
Update the Internet Router Firmware
If the above solutions don’t work, then try updating the firmware of your internet router. Simply go to the settings of your internet router and look for the option to update the firmware.
Check the Amazon Prime Account
If the above solutions don’t work, then check your Amazon Prime account. Make sure that your account is in good standing and that you have not exceeded the number of devices that can be connected to your account.
Restart the TV
If the above solutions don’t work, then try restarting your TV. Simply unplug the TV from the power source and wait for a few seconds before plugging it back in. Once the TV is restarted, check if the sound is working.
Contact Amazon Prime Support
If none of the above solutions work, then contact Amazon Prime support. They will be able to provide you with further assistance and help you resolve the issue.
Conclusion
In conclusion, if you are facing issues with sound while streaming Amazon Prime on your TV, then try the above solutions. If none of the solutions work, then contact Amazon Prime support for further assistance. Remember to always check the volume and audio settings first before trying any other solution.
