Quest 2 Not Charging: Troubleshooting Tips


The Quest 2 is one of the most popular VR headsets on the market. However, some users have reported issues with their Quest 2 not charging. If you’re experiencing this problem, don’t worry – there are some simple troubleshooting tips you can try.

1. Check the Charging Cable

The first thing you should do when your Quest 2 isn’t charging is to check the charging cable. Make sure it’s properly plugged into both the headset and the power source. If the cable is damaged or frayed, try using a different one.

2. Check the Power Source

If the charging cable is fine, the next step is to check the power source. Ensure that the power outlet is working and the voltage is correct. You can also try using a different power source to see if that solves the problem.

3. Restart the Headset

Sometimes, a simple restart can fix charging issues. To restart your Quest 2, hold down the power button for 10 seconds. Then, turn the headset back on and see if it starts charging.

4. Reset the Headset

If restarting the headset doesn’t work, you can try resetting it. To do this, go to Settings > Device > Restart. This will reset the headset to its default settings and may fix the charging issue.

5. Check for Software Updates

Another possible solution is to check for software updates. Go to Settings > Device > About and check for any available updates. Sometimes, software updates can fix charging issues and improve overall performance.

6. Clean the Charging Port

Dirt and debris can accumulate in the charging port, preventing the headset from charging. Use a soft-bristled brush or a cotton swab to gently clean the port. Be careful not to damage the port or push any debris further inside.

7. Check for Overheating

Overheating can also cause charging issues. If your Quest 2 feels hot to the touch, turn it off and let it cool down before attempting to charge it again.

8. Contact Customer Support

If none of the above solutions work, it’s time to contact customer support. Oculus has a dedicated support team that can help you troubleshoot your charging issues.


In conclusion, if your Quest 2 isn’t charging, there are several troubleshooting tips you can try. Check the charging cable and power source, restart or reset the headset, check for software updates, clean the charging port, and check for overheating. If all else fails, contact customer support for further assistance.