Roomba Error 17: What You Need To Know


Roomba is a popular brand of robotic vacuum cleaners that has been on the market for several years. It has helped millions of people in keeping their homes clean and tidy without having to lift a finger. However, as with any technology, Roomba is not immune to glitches and errors that can disrupt its smooth operation. One of the most common errors that users encounter is Error 17, which can be frustrating and confusing. In this article, we will discuss what Error 17 is, what causes it, and how to fix it.

What is Roomba Error 17?

Roomba Error 17 is an error message that appears on the device’s screen when it is unable to recharge or connect to the charging dock. This error can occur for several reasons, and it can prevent the device from operating correctly, which can be frustrating for users who rely on Roomba to clean their homes.

Causes of Roomba Error 17

There are several reasons why Roomba may display Error 17:

  • The charging contacts on the Roomba or the charging dock may be dirty or damaged, preventing the device from connecting to the dock.
  • The battery may be faulty or damaged, preventing the Roomba from recharging correctly.
  • The charging dock may be faulty and unable to provide power to the Roomba.

How to Fix Roomba Error 17

If you encounter Error 17, there are several steps you can take to fix it:

Clean the Charging Contacts

The first step is to clean the charging contacts on both the Roomba and the charging dock. Use a soft cloth or a cotton swab to clean the contacts gently. If the contacts are dirty, this can prevent the Roomba from connecting to the dock and charging correctly.

Check the Battery

If cleaning the contacts does not fix the problem, you may need to check the battery. Remove the battery from the Roomba and inspect it for any signs of damage or wear. If the battery is damaged, you may need to replace it.

Check the Charging Dock

If the battery is not the problem, you may need to check the charging dock. Inspect the dock for any signs of damage or wear. If the dock is damaged, you may need to replace it.

Contact Customer Support

If none of these steps work, you may need to contact Roomba’s customer support team for assistance. They can help you troubleshoot the problem and determine if the device needs to be repaired or replaced.

Tips for Preventing Roomba Error 17

While Error 17 can be frustrating, there are several things you can do to prevent it from occurring:

Keep the Charging Contacts Clean

Regularly cleaning the charging contacts on both the Roomba and the charging dock can prevent dirt and debris from accumulating and interfering with the connection.

Replace the Battery When Needed

If you notice that the battery is not holding a charge or is damaged, replace it promptly to prevent further damage to the device.

Inspect the Charging Dock

Regularly inspect the charging dock for signs of wear or damage. If you notice any issues, repair or replace the dock promptly.


Roomba Error 17 can be frustrating, but it is a common issue that can be fixed with a few simple steps. If you encounter this error, try cleaning the charging contacts, checking the battery and charging dock, and contacting customer support if needed. By following these tips, you can prevent Error 17 from occurring and keep your Roomba running smoothly for years to come.